Refund policy

Refund & Replacement Policy

We want you to love your order. If something isn’t right, we’ll do our best to make it right.

Report Window

Please contact us within 7 days of delivery if there’s an issue with your order.

📩 Contact: [support@yourstore.com]
(Replace with your final store email once ready.)

What’s Covered

We’ll review and assist with refunds or replacements if:

  • Your item arrives damaged or defective

  • You receive the wrong design, size, or quantity

  • Your package hasn’t arrived within 30 days of shipment (for U.S. orders)

To start a claim, please include your order number and photos showing the issue and packaging condition.

Damages & Issues

Inspect your order upon arrival and contact us immediately if there’s a problem so our team can evaluate the issue and provide the appropriate resolution.

Exceptions / Non-Returnable Items

We cannot process returns or refunds for:

  • Change-of-mind purchases or incorrect selections made at checkout

  • Used, opened, or partially used packs

  • Minor color or size variations typical in printed packaging

  • Delays due to carrier congestion or incorrect shipping addresses

  • Final-sale items and gift cards

If you’re unsure about eligibility, please contact [support@yourstore.com] before sending anything back.

Returns (if requested)

If a return is needed, we’ll provide clear instructions and a return address. Items must be unused and in their original packaging. Packages sent without prior